BPO And IT Enabled Services

We are also engaged in providing BPO services which outsource the information and messages of any enterprise to the other. Through BPO service we outsource the business of an enterprise in the market. The entire service is handled by skilled manpower who efficiently serves the clients which further reduces the cost and time of the organization we are working for.

• Copy-Editing & Proofreading
• Content Writing & Compilation activities (non-voice)
• Research-based activities (voice & non-voice)
• Data Capture, Web Mining & Conversion
• Forms Processing
• Telephone verification of information (voice)
• Lead Generation (voice)
• Sales (voice)
• Customer Support (voice)
• Quality Monitoring (voice & non-voice)
• Translation activities (German, French, Italian, Spanish, Arabic, Urdu, Japanese, Chinese, Korean, Russian and more)
• Data Entry
• Data Processing
• Virtual Assistant services
• Appointments services
• Training manuals
• Transcription

Transcription is the process of converting the representation of a language into another representation of the same language. This is done by the transcript. The most common example of transcription is converting spoken language into printed document form.

We deal with providing one stop transcription services which covers several sectors like general transcription, medical transcription, business and legal transcription. Our information ensures accuracy, high quality and timely delivery of the services. Salient features of our services are:

• We provide accurate transcription service for all transcriptions.
• Expert, prompt, courteous and flexible transcription service.
• Expeditious and courteous communication regarding your transcription job.
• Confidentiality in all our transcriptions services.
• Affordable pricing for all types of transcription.

Data conversion is the process of converting computer data from one form to another. This service deals with converting and maintaining the data of the source and target objects.

With the help of skilled workforce and modern conversion tools we are capable of handling complex, time bound and sensitive projects. Our services encompass the entire data conversion process which includes:

• Data across various databases on different platforms.
• Input or output for almost any media
• Data from databases
• Data from or to word processors
• Data from or to spreadsheets.
• Data from or to packaged applications
• Data from or to custom software packages
• Add, remove or change record delimiters
• Convert raw data into Microsoft Office
• Text to PDF and PDF to Microsoft Word
• Data compilation in PDF from Several Sources
• Data to or from eBooks
• From PageMaker to PDF
• From Microsoft Word to HTML
• From text to Word Perfect

Data processing is the process of manipulation of data by a computer or a electronic device. This process involves the conversion of raw data to machine-readable form, flow of data through the CPU and memory to output devices, and formatting or transformation of output. It is very effective for a computer to summarize and analyze the data by undertaking the following processes:

• Recording
• Analyzing
• Sorting
• Summarizing
• Disseminating and storing data

We offer quicker data processing service which results in accuracy and efficiency of the data. We conduct various methods like telephone, internet, scan forms as well as mail campaigns. Further, our professionals have deep knowledge of manipulating and analyzing the data.

The inventory & logistic information services include specifying the size and placement of stocked goods. Further, logistics management is the management of physical material flow processes and the information flows that directly affect the procedures.

We have expertise in providing inventory & logistic services which are catered to various business enterprises. These services are undertaken by skilled workforce and experts which allow us in effectively controlling the processes.

Electronic publishing which is commonly known as e-publishing is the process of publishing e-books and electronic articles and the development process of libraries and catalogues. Electronic publishers offer books in a variety of electronic formats for readers to download to their computers, cell phones, e-book readers, or other devices.

In our organization, we deal with all kinds of electronic publishing. Using latest publication tools these publications are done which results in easy readability and easy printing. Our offered services help to solve the problems like:

• Limited audience
• Limited exposure and availability
• Small scales
• Lack of stability
• Lack of professional credit
• Less marketing and promotion
• No advances

Benefits administration is the service which helps the owner of any business enterprise to improve the financial outcomes, increasing employee benefits value, enhancing customer services and achieving administrative efficiencies.

We are involved in providing quality range of benefits administration services to numerous clients. Further, the services which we offer results in efficient and comprehensive services which improves the productivity while consuming minimum price and time.

It is the process of converting an audio data into a written document form or the target language. These services are undertaken by experienced professionals and skilled experts. They have in-depth knowledge about transcription process for transcribing the message from CDs, audiocassettes, videocassettes, or even electronic audio files. We provide accurate data transcription services of technical subjects, medical conference speeches, financial matters, advertisements, interviews and verbal questioners.

• Medical Transcription
• University Transcription
• Interview Transcription
• Corporate Transcription
• Language Transcription
• Academic Transcription
• History Transcription
• Insurance Transcription
• General Transcription
• Business Transcription
• Video Transcription
• Church Transcription
• Audio Transcription
• Legal Transcription
• Media Transcription

With our highly skilled IT professionals we deliver high quality IT enabled services. Our offered services enable the clients to launch and upgrade various technical projects in this modern world. Besides, we also undertake several turnkey projects on the demands of our clients and changing requirements of the industry.

• Complete back-office accounting
• Insurance claim
• Credit card processing
• Management information services
• Managed service providers
• Customer Relationship Management
• Animation (2D, 3D)
• Engineering and Design
• Remote Education
• Data Search/ Market Research
• Network management
• Consultancy Services

The content of any website plays an important role in representing the site before the clients. A good content can enhance the status of the website by making it more visited site in the market. Further, the content which is relevant and accurate gain a good market for that website. Apart from the relevance, the content should be keyword smart and easily searchable.

Our trained professionals create error free content while providing keyword stuffed derivatives which greatly help the site to be promoted and gain a proper sale. We have a special force of content developers who are involved in deriving keyword smart content for the websites.

Data entry relates to the process of data acquisition which involves sampling of real world physical conditions and conversion of the resulting samples into digital numeric values that can be manipulated by a computer.

We have a team of skilled data entry professionals having both good typing speed as well as computer programming knowledge. They execute all the operations with accuracy and efficiency while saving the cost and time.

Knowledge management comprises the strategies and practices used in an organization to identify, create, represent, distribute, and enable adoption of insights and experiences. These services are intended to utilize and improve the business strategy, information technology and human resource of any enterprise. We offer the services in such away to allow the customers to collect, organize and utilize the enterprise knowledge base to achieve expertise in their business operations. Further, our offered solutions also help call centers to increase the productivity while saving maximum time.

• Conducting knowledge audits
• Knowledge management strategy
• Knowledge management for frontline environment

This kind of service enables the clients to reconcile the cheques in an automated fashion. With the help of account reconciliation service our clients can get comprehensive reports in balance with the bank statement. Further, this service also saves time in reconciling the Bank statement and enables to quickly identify exceptions like fraudulent items.

Our accounting and reconciliation services include:

• Matching of paid cheques against the issued cheque list
• Providing paid cheques in serial number order
• Availability of electronic as well as printed records
• Flexible reconciliation period
• Accepting most client-specified formats generated by in-house accounting system for input data

Quality audit is the service of systematic examination of a quality system controlled by an internal or external quality auditor or an audit team. The process ensures that the participants are following the defined principles.

We are the prominent service provider of quality audit services which ensure about the international quality standards and principles. We use automated & self assessment tools to make the quality audit process more authentic and systematic. We offer the following audit services:

• Clinical audits
• Clinical laboratory audits
• Educational audits
• Business and corporate audits

We offer a well organized and systematic payroll processing services which offer faster and effective services at the clients end. We use automated tool like paywindow payroll software for getting efficient service. Our services are rendered to various small as well as large sized business organizations.

We undertake these services by executing several steps and dividing the entire process into various sub processes.

CRM stands for Customer Relationship Management which is the complete study of the simplifications of customer management tasks. It also enables the users to gain insight into the behavior of customers and the value of those customers.

We offer the best CRM services which deals with providing complete solution of our customers’ problems and requirements. This service deals with handling requirements of the customers.

Our CRM services include various factors like:

• Strategy formulation
• Software selection
• Software implementation
• Business process improvement,
• Team/end-user training
• Deployment